MTI's IVR technology provides customers with best-of-breed technology from industry-leading providers such as Genesys and Nuance, all within a carrier-grade secure facility. Our VXML compliant platforms have successfully handled millions of calls over the last seventeen years. We know what it takes to keep your applications up and running.
- Extensive Support for Nuance ASR, TTS, and OSDMS
- Genesys VoiceXML 2.1 certified voice gateway
- Contracted Service Levels of 99.97+%
- 24/7 NOC and Customer Support
- Direct VoIP/SIP support for both Inbound and Outbound IVR
- Enhanced CPA for outbound IVR
- Advanced CTI and UUI support
- Advanced bridging support for Inbound and Outbound IVR
- Provisioning of circuits from any telecom carrier
- Secured facilities with no single point of failure
- ASR and TTS support for multiple languages
- International TDM and VOIP/SIP support
- Full call recording
- SIP Gateway Flexibility
- On demand scaling
- Fully redundant, geographically diverse operations centers
CLICK HERE OR CALL 800-868-3684 TO LEARN MORE ABOUT HOW MTI CAN HELP YOU REACH YOUR IVR GOALS
