Genesys provides a developer portal with tutorials and comprehensive documentation. http://devzone.genesyslab.com/default.aspx Using the portal is easy. Just sign up for an account and click the resources tab.…
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| Sun Microsystems has a good chapter on VUI design at the link below: |
How to build a Speech Recognition Application, Second Edition This is a useful book by Bruce Balentine and David P. Morgan. It is a style guide for telephony dialogues. It is considered to be a thorough, practical, step-by-step guide to …
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| MTI does not maintain a VXML development suite. We highly recommend that you use the tools available from the Genesys Development Node. We do provide some Utilities that will help you with implementing your solution. |
| According to a news release on the Nuance site: Speaker verification improves corporate security by authenticating callers based upon the unique physical characteristics of a caller’s voice, which is extremely difficult to duplicate, versus relying exclusively on information that is |
For over 35 years, MTI has specialized in providing communication solutions. We embrace innovation, creativity, and initiative, which allows us to provide our customers with reliable, trusted, self-service automation in today’s ever-changing environments. MTI’s solutions use automation to improve the customer experience while lowering telephony and infrastructure costs and increasing ROI.
