MTI currently has Nuance SpeechSecure speaker verification software. However, we currently have no clients using the package, so we can’t attest to its performance. SpeechSecure uses biometric technology to verify a caller’s identity based on the characteristics of his or …
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No, DTD’s and XML schemas should not be used in our production environments. DTD/Schemas can be used during development to make sure that generated XML documents are in the correct format. All references to DTD’s and XML schemas should be …
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You can specify parameters for the <audio> and <goto>/<submit> tag URIs, allowing dynamic generation of the responses. Note that for <goto>/<submit> you must specify method=”GET” as well.…
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At this time, there are no restrictions on the size of the application data, bandwidth usage, etc. Well designed applications tend to use limited amounts of data at one time. We do provide a mechanism to compile large grammars for …
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Clients must explicitly specify the TTS and ASR engines to use in their application. Do not assume a default exists or will stay the same throughout your application’s life cycle.
Clients must request permission to use whole call recording. Additionally, …
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Yes! While OSDMs are designed to work with any VoiceXML interpreter that follows the VXML 1.0 or 2.0, 2.1 standard, it is recommended to use the Nuance OSR engine. Please schedule a call with our technical support team to discuss …
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For over 35 years, MTI has specialized in providing communication solutions. We embrace innovation, creativity, and initiative, which allows us to provide our customers with reliable, trusted, self-service automation in today’s ever-changing environments. MTI’s solutions use automation to improve the customer experience while lowering telephony and infrastructure costs and increasing ROI.
