MTI specializes in providing outbound calling solutions for industries all across the board. Outbound calling is an inexpensive way to reach your customers, students, employees, etc. with the information they need when they need it. Our outbound calling solutions enable businesses and organizations to reach their contacts efficiently which in turn generates high customer satisfaction and improved customer loyalty.
Check out Solutions by Industry for a variety of ways outbound calling can work for you.
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With our Outbound IVR services, companies can proactively reach customers to notify them of an appointment or receive important feedback regarding their experiences. By doing this, companies can build a lasting, positive relationship with their customers and employees.
If a company needs to quickly alert stakeholders, Outbound IVR allows companies and organizations to reach thousands of customers at once. In case of emergency or just to give a notice, our Outbound IVR systems can easily get your message to customers and stakeholders.
Our Outbound IVR system allows you to personalize your messages to both customers and employees. Enrich your stakeholder relationships and make sure your message is received with MTI's Outbound IVR solution.
Our Outbound IVR solution can be used to gain important feedback from your customers and employees by sending surveys via IVR. By letting your stakeholders see that you care about their experiences, your company can continue to build positive relationships with these individuals.
For over 35 years, MTI has specialized in providing communication solutions. We embrace innovation, creativity, and initiative, which allows us to provide our customers with reliable, trusted, self-service automation in today’s ever-changing environments. MTI’s solutions use automation to improve the customer experience while lowering telephony and infrastructure costs and increasing ROI.
