White papers are a great way for a company to share their specialized knowledge and understanding of specific industry and technical issues with both their peers, and their customers. They allow us to fully develop and expand a concept beyond the sound byte and offer real value for companies and individuals that are interested in IVR.
MTI has published and presented a number of papers at SpeechTek (the annual international Speech Technology and IVR conference) and other both print and live arenas.