Test environments have their own dedicated resources, including speech resources, databases, administrative interfaces, data switches, and controls – which are run on production grade equipment.
Production environments likewise have their own, dedicated resources. The production environment is distributed across multiple servers making use of redundant power supplies, RAID arrays, and NIC teaming/bonding to prevent single points of failure. Additionally, this distributed architecture allows for scalability as required by customer volume growths.
For over 35 years, MTI has specialized in providing communication solutions. We embrace innovation, creativity, and initiative, which allows us to provide our customers with reliable, trusted, self-service automation in today’s ever-changing environments. MTI’s solutions use automation to improve the customer experience while lowering telephony and infrastructure costs and increasing ROI.
