| MTI has developed a web service to allow authorized clients to trigger outbound calling across all our platforms. Using simple http requests, clients specify the number to call, the ANI to present to the called party, and the URI of the program to fetch upon call connection. The service is designed to be called from a program, rather than anyone “hand generating” a request. When a http request is accepted, you receive a unique id. Otherwise, you receive an error code. Using the id, you can make additional requests to determine if the call has been placed and/or completed. For security purposes and to provide HIPAA compliance it uses SSL to encrypt the information sent to the web service. |
For over 35 years, MTI has specialized in providing communication solutions. We embrace innovation, creativity, and initiative, which allows us to provide our customers with reliable, trusted, self-service automation in today’s ever-changing environments. MTI’s solutions use automation to improve the customer experience while lowering telephony and infrastructure costs and increasing ROI.
