Yes, the speed can be controlled by placing the TTS text within SSML<prosody/> tags. Using the prosody tags allows the developer to control the pitch, rate, duration, and volume of the text that will be spoken by the TTS Engine. For additional information, please visit Genesys at: http://developer.voicegenie.com/voicexml2tagref.php?tag=ss_prosody&display=ssmltags.
For over 35 years, MTI has specialized in providing communication solutions. We embrace innovation, creativity, and initiative, which allows us to provide our customers with reliable, trusted, self-service automation in today’s ever-changing environments. MTI’s solutions use automation to improve the customer experience while lowering telephony and infrastructure costs and increasing ROI.
