From Webopedia:
Short for Voice Extensible Markup Language. VXML, or VoiceXML, technology allows a user to interact with the Internet through voice-recognition technology. Instead of a traditional browser that relies on a combination of HTML and keyboard and mouse, VXML relies on a voice browser and/or the telephone. Using VXML, the user interacts with voice browser by listening to audio output that is either pre-recorded or computer-synthesized and submitting audio input through the user’s natural speaking voice or through a keypad, such as a telephone. AT&T, IBM, Lucent Technologies, and Motorola created VXML 1.0 in a joint effort to promote the technology.
For over 35 years, MTI has specialized in providing communication solutions. We embrace innovation, creativity, and initiative, which allows us to provide our customers with reliable, trusted, self-service automation in today’s ever-changing environments. MTI’s solutions use automation to improve the customer experience while lowering telephony and infrastructure costs and increasing ROI.
