Message Technologies understands the IVR hosting business–after all, we’ve been hosting inbound and outbound IVR applications for over 18 years, and our carrier-grade IVR platform has successfully handled millions of calls. We offer a wide variety of VoiceXML and IVR hosting services using the latest innovations in the IVR industry.
MTI’s VoiceXML application hosting solutions are built on the Genesys VoiceXML Gateway, which is a high-performance voice computing platform. The Gateway runs on the Red Hat Linux operating system, and incorporates the Automatic Speech Recognition (ASR), Text-To-Speech (TTS) resources, and the Genesys software needed to handle the entire VoiceXML application.
MTI provides support for the best-of-breed ASR and TTS engines: for ASR, MTI supports multiple languages with Nuance OSR and Nuance 9. For TTS, MTI supports multiple languages with Nuance RealSpeak. Other ASR and TTS engines are available based on customer requirements.
For over 35 years, MTI has specialized in providing communication solutions. We embrace innovation, creativity, and initiative, which allows us to provide our customers with reliable, trusted, self-service automation in today’s ever-changing environments. MTI’s solutions use automation to improve the customer experience while lowering telephony and infrastructure costs and increasing ROI.
